Operations Manager, Philippines
TWINO in cooperation with our partner VIASMS has launched a new brand - VAMO, the online lending provider is expanding it’s business operations in Philippines, therefore we are looking for Operations Manager in Philippines, Manila.
Apply until: 30.04.2020
Your responsibilities
In strong cooperation with Country Manager, Philippines you will be responsible for:
- Analysis of the market and proposal for the product setup and continues improvements
- Develop and oversee Philippines operations and to make sure those are in line with business goals
- Drive product development and future process efficiency
- Ensure effective sales channel development
- To be responsible for full cycle recruitment and training of the DC and CC staff
- Set up business targets and plan the expertise of the DC and CC staff
- Monitor the technical infrastructure and along with the IT department propose changes
- Propose new development projects to drive the productivity and revenues
- Brainstorm new and creative growth strategies
- Ensure effective and open internal communication
- Regular KPI monitoring and managing the execution of the business plan, interfere when needed and suggest changes work along with customer service, debt collection, marketing, finance etc.
- Cooperation and attentiveness in the scope of proper communication with external partners and institutions
- Analyze the market trends, and changes in legislation, propose new changes in pricing and products
- Based on business needs develop effective organizational setup to run operations successfully
- Set up business targets and plan the expertise of the staff
- Analyze the market trends and changes in legislation, propose improvements in pricing and products
What we are looking for
- Great management skills and ability to build great relationship with others
- Degree in economics or business administration; MBA degree will be considered as an advantage
- At least 5 years of successful management experience preferably in lending, fin-tech or banking industry
- Additional advantage will be Debt Collection experience
- A self-motivated leader with a real passion to grow the business and succeed
- Commercially focused, results driven, with a strong track record of growing a business
- Ability to read and interpret the financial statements and reports
- Proven ability to recruit, train, develop, manage and lead the team
- A skilled negotiator and confident commercial decision maker
Why #lifeatTWINO
Growing in TWINO
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Career growth opportunities
We believe in the potential in people not years behind the desk. The ones who show initiative are rewarded with higher responsibility. Where else 50% of Group Management has been promoted internally?
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International team
Every day we work with people from Europe and Asia in six locations. You get the taste of the local culture, learn from each other and face the challenges that international cooperation brings
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Development of your choice
We give a lot of freedom when it comes to your development. You get access to yearly development budget calculated form your salary that you can spend for development activities you choose yourself
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Inspiring guests at our office
Once a month we welcome guests for an educational afternoon. We have welcomed international guests (Angry Birds), Latvian startup (Edurio) & sports (Kaspars Daugavins) stars & many more
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Conference attendance
We push our people fuel themselves with inspiration and motivation in local and global conferences. So for the favorites are TechChill, Slush Latitude59 and Devternity
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2 week paid educational leave
We believe in education. If you study bachelors or masters degree and need some time off for exams or thesis, we offer up to two weeks paid educational leave
Employee well-being
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Above market-level salary
We believe top talents must be rewarded accordingly. We provide competitive above market-level compensation as well as regular salary review for all TWINO people to ensure competitive compensation
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Health insurance
A no-brainer is health and dental insurance for all TWINO people, of course
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Health days
We care for each other and our health so if you feel it would be best to stay, no need for a sick leave for 1-2 days. Get better and return with new energy - we trust that the job will be done
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Morning workouts
In addition to the Health Month, the marathons we run & many challenges we have bi-weekly morning workouts. We meet at A.R. Sporta Studija (which is just next to office) for a strength or boxing workout with colleagues
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Daily fruits and snacks
Every day you get extra vitamin dose - in winter it is mostly tangerines, and in summer different berries. And if your morning coffee needs extra - Kārums, nuts or yogurt will be just in place
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Gratitude Practice
We make sure our people feel valued and our feedback culture is strong. Any time you can ask or give a quick feedback, even on the go. And of course 360 feedback is ensured for every employee
Work-life balance
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Additional holiday
Work life balance is a must for each and every one. Is it 1st September, graduation, your own birthday or anything else – you get 1 extra vacation day a year for special celebrations
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Kids Day & gifts for kids
We love to surprise the youngest members of TWINO family – Christmas gifts as well as Kids Day in our office to let the kids know where their parents disappear every day
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Flexible Working
Whether you like to sleep in or start your day early – all is possible. There is a place for both the early bird and an evening owl as everyone plans their own work and time
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Short Summer Fridays
During Summer we like to get extra efficient during the week and enjoy a shorter Friday as we finish work. Happier people on Fridays mean happier people on Mondays as well!
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Remote Working possibility
Every now and then there shows up a need to work remotely. While we prefer to work together (let’s face it – that’s more fun), there is option to work from home if necessary
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Christmas week off
We make it easier for everyone and have the Christmas week off for all in 2019. Higher efficiency before and after the Holidays and happy people – the perfect combination
Start-up environment
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Lively office
Foosball, table tennis – you name it! Regular tournaments are inevitable; and when it comes to Hockey or Basketball championships – we like to bet and watch together
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Monthly Happy hours
Once a month employees get invited for a surprise get together with a surprise activity. Sports, culture, learning or something completely different. Show up and find out!
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Heavy social agenda
We go on our yearly boat trip in summer, head to the slopes in winter and have a grand Christmas party! And there is a big chance of finding small surprise during celebrations
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No bureaucracy or hierarchy
We hate paperwork and all that comes with it. Not only you get a chance to, but we expect you to come up with and realize ideas, find solutions and set the trends, not follow them
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FinTech Industry
Work in one of the hottest industries in a cutting edge company with a goal of changing future. We are proud to be a big part of the buzzing startup & fintech community
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Young, ambitious talented people
Working around top talents in the market, creative, with initiative and same ambition. Great sense of humor, joy of life and never ending energy & always floating around